Awesome user interface, Agile issue management
Organize your tickets the way you want with the amazing kanban view.
Get an instant overview of your team’s workload and check the status of a ticket based on your custom tailored SLA rules.
Optimized for productivity
Multi channels, email, web, live chat
SLA Rules
Create your SLA rules and let Issue Management take action automatically.
Automate Actions
Automate emails or actions at different stages of ticket resolution.
Templates
Define dynamic email templates to automate the most common responses.
Escalating Issues
Escalate tickets to your manager in just a click.
Issue Discussion
Invite experts into a live discussion.
Live Chat
Use canned responses in live chat for instant answers.
Alert
Create alerts for your sales or helpdesk team based on your customer status.
Close Tickets
Reduce the chance of error, avoid misunderstandings and leave more time for Helpdesk Teams to worry about what truly needs their attention by allowing to close ticket.
Get in touch
Ask a question, schedule a meeting, a demo, please reach out now, we are more than happy to be at your service!