Awesome user interface, Agile issue management

Organize your tickets the way you want with the amazing kanban view.Get an instant overview of your team’s workload and check the status of a ticket based on your custom tailored SLA rules.

Optimized for productivity

Multi channels, email, web, live chat

SLA Rules

Create your SLA rules and let Issue Management take action automatically.

Automate Actions

Automate emails or actions at different stages of ticket resolution.


Define dynamic email templates to automate the most common responses.

Escalating Issues

Escalate tickets to your manager in just a click.

Issue Discussion

Invite experts into a live discussion.

Live Chat

Use canned responses in live chat for instant answers.


Create alerts for your sales or helpdesk team based on your customer status.

Close Tickets

Reduce the chance of error, avoid misunderstandings and leave more time for Helpdesk Teams to worry about what truly needs their attention by allowing to close ticket.

Get in touch

Ask a question, schedule a meeting, a demo, please reach out now, we are more than happy to be at your service!